How to Reach Us
You can get in touch through email, live chat or the contact form below. Each channel is monitored and answered by a real member of our team, never an automated system.
- Email: write to us at [email protected] for anything that needs a detailed reply.
- Live Chat: start a conversation directly on the site for real-time help, open 24/7.
- Contact Form: fill in the form below and our team will respond as a priority.
Where We Are
Our team works from Level 4, 12 Madden Street, Wynyard Quarter, Auckland 1010, New Zealand. This is where we manage, test and support everything published on Vegas Now for our Kiwi players.
Support Hours
We handle enquiries every day of the week, around the clock through live chat. Whether it is a question about a bonus, a payment issue, a verification step or account help, your message goes straight to the person who handles that area. No bots, no template replies.
Response Time
Email and contact form messages are handled within 24 hours of receipt, and in practice usually sooner. Every message is read and gets a specific, considered reply tailored to what you actually asked.
Contact Form
Fill in the details below and our team will get back to you as a priority. Please give us as much context as you can, so we can solve your query in one reply.